Terms of service

Quick Summary

  • By using this site or placing an order, you agree to these Terms of Service.
  • Product details, pricing, and availability may change. We may refuse or cancel orders in certain cases.
  • Returns/refunds are handled under our Refund Policy.
  • This site includes fan art designs; names and likenesses belong to their respective owners.
  • These terms are governed by the laws of Singapore.

1) Overview

This website is operated by BrickLane (“we”, “us”, “our”). By visiting our site and/or purchasing from us, you engage in our services and agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced here.

If you do not agree to these Terms, you must not use the website or purchase from us.

2) Eligibility & Acceptable Use

You confirm that you are at least the age of majority in your place of residence, or that you have permission to use this site. You must not use our products or site for any unlawful or unauthorised purpose, or violate any laws in your jurisdiction.

3) Orders, Payments & Cancellations

By placing an order, you agree that all information you provide is accurate and complete (including your delivery address and contact details). We reserve the right to refuse, limit, or cancel any order at our discretion (including suspected fraud, automated purchasing, or reseller activity).

If we cancel or materially change an order, we may attempt to contact you using the details provided at checkout.

Cancellations are only possible if your order has not been processed or dispatched. If you need to request a cancellation, contact us immediately after placing your order.

4) Pricing, Product Information & Availability

Prices are subject to change without notice. Product descriptions, photography, and colours are provided as accurately as possible, but display differences may occur due to device screens and lighting.

Some items may be offered in limited quantities and may not be restocked. We reserve the right to discontinue any product at any time.

5) Delivery & Risk

Delivery timeframes shown on our website and/or at checkout are estimates and may vary due to carrier capacity, customs processing, weather, peak periods, and destination requirements.

Risk of loss transfers to you when the parcel is marked as delivered by the carrier, except where required by applicable law.

6) Returns, Refunds & Store Credit

Returns and refunds are governed strictly by our Refund Policy: Refund Policy.

7) Fan Art, Trademarks & Disclaimer of Endorsement

Some products may include fan art-inspired designs. BrickLane is not officially licensed or endorsed by any artists, brands, or rights holders depicted or referenced. All names, trademarks, and likenesses belong to their respective owners.

8) Intellectual Property

All content on this site (including but not limited to design elements, product photos, text, and branding) is owned by BrickLane or used with permission. You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the site or our materials without express written permission.

9) User Submissions

If you submit content (e.g., reviews, comments, messages, images), you agree that it will not be unlawful, abusive, defamatory, obscene, or infringe the rights of others. You are solely responsible for the content you submit.

10) Privacy

Your submission of personal information through the store is governed by our Privacy Policy: Privacy Policy.

11) Third-Party Links

Our site may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third parties. Your use of third-party services is at your own risk.

12) Errors, Inaccuracies & Updates

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions (including in relation to product details, pricing, promotions, shipping charges, transit times, and availability). We reserve the right to correct these at any time without prior notice (including after you have placed an order).

13) Prohibited Uses

You are prohibited from using the site or its content for any unlawful purpose; to infringe intellectual property; to transmit malware; to scrape, crawl, or abuse the site; to harass or discriminate; or to interfere with the site’s security features. We may terminate access for violations.

14) Disclaimer of Warranties

The site and services are provided on an “as is” and “as available” basis. We do not guarantee that your use of the service will be uninterrupted, timely, secure, or error-free, except where required by applicable law.

15) Limitation of Liability

To the maximum extent permitted by law, BrickLane shall not be liable for any direct or indirect loss, incidental, special, or consequential damages arising from your use of the site, your purchase of products, or your inability to use the service.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law.

16) Indemnity

You agree to indemnify and hold BrickLane harmless from any claims or demands (including reasonable legal fees) arising out of your breach of these Terms or your violation of any law or the rights of a third party.

17) Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

18) Termination

We may suspend or terminate your access to the service at any time if we believe you have breached these Terms. Obligations and liabilities incurred prior to termination shall survive termination.

19) Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Singapore.

20) Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates on this page. Your continued use of the site after changes are posted constitutes acceptance of those changes.


Contact

Questions about these Terms of Service should be sent to: bricklane.connect@gmail.com